Ottawa Paramedic Service

Service Statistics

Annual Report Data

2025 OPS Annual Report — Interactive Data

128K

Incidents

2025

866 min

Level Zero

↓92% from 2024

900+

Staff

across service

69.5%

Transport Rate

of incidents

10.5K

Min Saved

Level Zero vs 2024

48K

Multi-Unit

support responses

Updated 2025

Paramedic Incident Volume

128,012

20212022202320242025111k118k127k121k128k

Updated 2025

Paramedic Response Volume

175,991

20212022202320242025149k184k193k173k176k

Updated 2025

Paramedic Transport Volume

88,981

2021202220232024202581k85k89k84k89k

Updated 2025

Level Zero Duration

866 min

2021202220232024202524k73k53k11k866

Updated 2025

Performance Scorecard

5/6targets met
✓ CTAS 2✓ CTAS 3✓ CTAS 4✓ CTAS 5✓ Sudden Cardiac Arrest✗ CTAS 1

Updated 2025

Response Time Performance

CTAS & Cardiac Arrest (2021–2025)

CTAS 1

Life Threatening · Target: 8:00 min

70.4%✗

CTAS 2

Urgent · Target: 10:00 min

78.3%✓

CTAS 3

Less Urgent · Target: 15:00 min

81.8%✓

CTAS 4

Non-urgent · Target: 20:00 min

87.3%✓

CTAS 5

Referral · Target: 25:00 min

91.8%✓

Sudden Cardiac Arrest

· Target: 6:00 min

74.9%✓

Updated 2025

Hospital Offload Delay

90th percentile transfer of care (minutes) · Target: 30 min

Best Performer

Children's Hospital of Eastern Ontario

35.96 min

Most Improved

Queensway Carleton

↓63% vs 2024

Ottawa Hospital – General

↓ 48% from 2024

58.53 min!

Ottawa Hospital – Civic

↓ 58% from 2024

47.37 min!

Montfort Hospital

↓ 61% from 2024

62.64 min!

Queensway Carleton

↓ 63% from 2024

53.37 min!

Children's Hospital of Eastern Ontario

↓ 6% from 2024

35.96 min!

Updated 2025

Staff Breakdown

Total: 898+ staff · Tap a slice to expand

CPR Refresher

Compression : Ventilation

30:2

Regardless of officer numbers

Rate100–120 /min
Depth≥ 5 cm
Hand placement2 hands — lower sternum
CPR if pulse< 40 BPM
Advanced airway6–10 breaths/min (continuous compressions)

ALS Medications

Epinephrine1 mg IV/IO q3–5 min
Amiodarone300 mg IV/IO (refractory VF/VT)
Lidocaine1–1.5 mg/kg IV/IO (alt)
Magnesium1–2 g IV (torsades)
Sodium Bicarb1 mEq/kg IV (hyperK/TCA)
Peds GuideALS PCS v5.4
kg

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